Product Replacement:

In accordance with the health law and online shopping laws underwear can't be returned and exchange. But we make an exception provide you with a replacement service. You need to pay the shipping fees for return and sent out.
Customized and marked "can’t be replaced" the product can’t be exchange.
We do not offer any refund, exchange only.
One order form only replace one time.
The product you are sending back is in sellable and original condition. The product itself and its package must be in the brand new condition.

Product Replacement Procedures:

  • 01

    Please try clothes.
    The product Clothes bags please keep intact.
  • 02

    It needs to be replaced:
    to fill out the exchange card, and to send it back along with your product.
  • 03

    To send back the item within the date stamped on the exchange card.
    (You need to pay the shipping fee to your local post office)
    Send the binder to:
    T-Kingdom (FLAT Kingdom)Co.,
    No.8, Ln. 118, Yi’an Rd.,
    Zhonghe Dist., New Taipei City 23576,
    Taiwan (R.O.C.)
  • 04

    To pay for the exchange fee
    Exchange shipping calculation: is based on the amount of clothes exchange. Please pay according to the amount of clothes exchanged. (If you need to exchange different style product, we will send a new invoice to you.)

    Pay for one clothe

    Pay for two clothes

    Pay for three clothes

    Pay for four clothes

  • 05

    The product we receive fit the above requirements and the payment, we'll exchange it for a new one.
    But if the product does not meet above requirement, we will mail back the product, but you must pay the transport expense.