Dear
customer:We will have the vacation in Jan 18 ~Jan 30.
This is our country New Year Vacation.
We apologize for this period we can not
process your order and e-mail reply.We will resume the work and process
everybody's order and e-mail as soon as possible in Jan 31rd.
Before the January 15 order, we will delivery for you before the holidays.
We' d like to thank you for your patience. (2012.Jan.8)
Dear
customer:We will have the vacation in Sep 17 ~Sep 25.
We apologize for this period we can not process your order and e-mail
.We will resume the work and process everybody's order and e-mail as soon
as possible in Sep 26.
We apologize for this delay, and for any inconvenience we may have caused
you, and we' d like to thank you for your patience. (2011.Sep.15)
Dear
customer: Our country New Year Vacation in Jan 31rd ~Feb 07rd.
We apologize for this period we can not
process your order and e-mail reply.We will resume the work and process
everybody's order and e-mail as soon as possible in Feb 08rd.
We apologize for this delay, and for any inconvenience we may have caused
you, and we' d like to thank you for your patience. (2011.Jan.24)
Dear
customer: We will have the vacation in Dec 22rd ~Dec 27rd.
We apologize for this period we can not process your order and e-mail
reply.We will resume the work and process everybody's order and e-mail
as soon as possible in Dec 28rd.
We apologize for this delay, and for any inconvenience we may have caused
you, and we' d like to thank you for your patience. (2010.Dec.21)
The
Post office will resume the packages which sent to Europe in today.(2010.Apr.26)
The
packages which sent to Europe were delay because the Iceland Volcano and
the Post Office in Taiwan stop to send packages to Europe now.
We will send the packages by FedEx, so the ordering from Europe will be
added the shipping fee of FedEx. If you want the packages sent by FedEx
, please purchase the Express Shipping upgrade.
If you want to wait the packages sent by post office, we will send it
for you when the Post Office start to do it.
(2010.Apr.19)
Chinese
New Year vacation is in Feb 13th~Feb 21th.After
we will reply e-mail and processes the order on Feb 22th,we'd like to
thank you for your patience.(2010.Feb.09)
Our
vacation is in Dec 24th~Dec 28th,therefore this period is unable to reply
your e-mail.After we will reply e-mail and processes the order on Dec
29th,we'd like to thank you for your patience.(2009.Dec.23)
We
will to move to a different address,If you need to replace the commodity,Please
send the commodity to the new address after today.Our
new address in below:
REPUBLIC OF CASTRO Co.,
P.O.BOX 2- 44 Yonghe, Taipei County 234, Taiwan (R.O.C.) (2009.Dec.07)
Just
as a reminder, we do not offer any refund, exchange only.(2009.Dec.07)
According
to our experience, packages shipped to France are more likely to get lost
or returned.When our French customers are ordering our products, we'd
suggest them purchase the upgraded expressed shipping service. It arrives
faster, and it's much less likely to get lost, and much easier to track
its shipping progress.(2009.Aug.03)
Chinese
New Year in January 23 to February 1 is our vacation. All e-mail reply
in February 2. Thanks.(2009.Jan.22)
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